Privacy Policy

AFRICA’S LIST MEMBERSHIP AGREEMENT Last updated on September 24, 2014 Africa’s List, Inc. (“Africa’s List”) provides individuals and organizations a platform for trading goods and services. It also provides reviews and ratings on a variety of service contractors and professionals (collectively, “Service Providers”) to allow you, the user (“You”), the opportunity to read about the experiences other users have had with these Service Providers and to provide Your own reviews and ratings on the Service Providers You use. Africa’s List also operates certain products including, without limitation, Africa’s List (AL) Certified, AL Professionals, AL Plus, AL “at your service,” and AL PayAL. Through these products, Africa’s List facilitates the offer, sale, and distribution of certain goods and services including certain promotions, discounts, coupons, vouchers, or deals. All products and services described in this Section, as well as any other products and services offered by Africa’s List at any time shall be defined herein as “Service” or “Services.” In order to use the Service, You must read and accept all of the terms and conditions in, and linked to, this Membership Agreement (this “Agreement”). This Agreement may only be modified by Africa’s List from time to time at our sole discretion, and You will receive notice if modifications to the Agreement are made. We strongly recommend that, as You read this Agreement, You also access and read the linked information. By accepting this Agreement, You also agree that Your use of some Africa’s List-branded websites or other websites we operate may be governed by separate terms and conditions, agreements and privacy policies. BY ACCEPTING THE TERMS OF THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY ALL OF THE TERMS, CONDITIONS AND NOTICES CONTAINED IN THIS AGREEMENT JUST AS IF YOU HAD SIGNED THIS AGREEMENT. 1. AFRICA’S LIST SERVICE Africa’s List provides individuals and organizations a platform for trading goods and services. In addition, Africa’s List provides reviews and ratings on a variety of Service Providers based upon experiential knowledge or the actual first-hand experiences other users have had with these Service Providers. It also provides users or You with the opportunity to provide Your own reviews and ratings on the Service Providers You use. Africa’s List offers three types of subscriptions: Africa’s List “All Round,” Africa’s List Professionals, Africa’s List Home, Africa’s List Trade, and Africa’s List A@Go. Each of these levels may be accessed through the following plans (“Plans”): (1) Classic Plan (monthly or annual)

  • Africa’s List All Round in one market;
  • Online customer care; and
  • The flexibility to access aspects of all categories.

(2) Platinum Plan (annual only)

  • Africa’s List All Round, Africa’s List Home, Africa’s List Professional, and Africa’s List Trade in all available markets nationwide;
  • Dedicated online and call center customer care; and
  • Redeemable Benefit: An annual non-cash rebate or A@Cash to be used towards Africa’s List All Round, Africa’s List Home, and Africa’s List Trade purchase.

(3) Gold Plan (annual only)

  • Africa’s List All Round, Africa’s Home, Africa’s List Professional, Africa’s List Trade, and Africa’s List A@Go in all available markets nationwide;
  • Print and digital magazine in the market You identify as Your primary address, where available;
  • Access to Angie’s List’s Complaint Resolution Process;
  • Online and priority call center customer care; and
  • Redeemable Benefit: An annual non-cash rebate or A@Cash to be used towards Africa’s List All Round, Africa’s List Home, Africa’s List Trade, and Africa’s List A@Go purchase.

Membership Benefits The benefits of Classic, Platinum, and Gold Plans are available only while Your subscription is active and Your Africa’s List account is in good standing. The Redeemable Benefits are redeemable only one time annually per household. Additionally, if You cancel Your subscription before redeeming the Redeemable Benefits, those benefits will expire and no longer be available to You. Rebates must be redeemed in one transaction. Rebates may not be split among separate transactions, may not be redeemed for cash, and may not be used with other discounts. Rebates will expire at the end of Your annual subscription and cannot be rolled into the following year, even if Your subscription is renewed. Africa’s List reserves the right to modify the Plans at any time and in its sole discretion. The details of your selected Plan, including the price and the various benefits offered therein, might be different than those details applicable to another new or existing member who purchased the same Plan in the same market. 2. REGISTRATION INFORMATION As a condition of Your use of the Service, You agree to: (a) provide Africa’s List with true, accurate, current and complete information when registering for or using the Service; and (b) update and maintain the truthfulness, accuracy and completeness of such information. 3. MINIMUM AGE You must be 18 years of age or older to use or register for Services. 4. USE VOID WHERE PROHIBITED Membership in the Service is void where prohibited. 5. PRIVACY POLICY Africa’s List has established a privacy policy to explain to You, and other users, how Your personal information is collected and used. This privacy policy is located at http://www.africaslist.com/privacypolicy.htm. 6. SERVICE FEES AND BILLING METHODS; AUTOMATIC RENEWAL Africa’s List will charge You a membership fee in order to provide the Service. Your membership fee is the amount You were charged for Your subscription or Plan, not including any promotions or discounts that may have been applied (the “Membership Fee”). For this or other reasons, the Membership Fee might be different than the amount paid by another new or existing member who purchased the same services in the same market. You may check Your account online or call an Africa’s List call center representative if You have any questions. You acknowledge that Africa’s List reserves the right, at any time, to modify its Membership Fees and billing methods. Membership Fees for access to the Service may be made either on a monthly or annual basis (except Platinum and Gold Plans, which are annual only). Cash, check, credit card, debit card or PayPal may be used to pay annual Membership Fees in advance. Credit card, debit card or PayPal may only be used to pay monthly Membership Fees and Additional List Fees in advance. All membership subscriptions will be automatically renewed upon the terms set forth below, unless such membership subscription is cancelled or terminated as provided below or unless You opt out of the automatic renewal feature as provided below. Monthly Payment Subscriptions: If You currently have or select a monthly payment subscription (e.g., a monthly Classic Plan), each month Africa’s List will automatically renew Your membership on a month-to-month basis at the Membership Fee (as such Membership Fee may be modified as provided above) using the credit card, debit card or other payment information on file with Africa’s List. Each monthly renewal payment will take place on or about Your expiration date. If the renewal of Your monthly membership fails for any reason, we will attempt to process Your renewal for a period up to one hundred eighty (180) days in accordance with our standard renewal practices then in effect (which may be modified from time to time by Africa’s List). Except as otherwise required by applicable law, You agree that Africa’s List will not provide You with any notices prior to each monthly renewal payment. Annual Payment Subscriptions: If You select an annual payment subscription (e.g., an annual Classic, Platinum, or Gold Plan), Africa’s List will automatically renew Your annual membership for one year at the Membership Fee for annual memberships (as such membership fee may be modified as provided above) using the credit card, debit card or other payment information on file with Africa’s List. Such annual renewal payment will take place on or about Your expiration date. If the renewal of Your annual membership fails for any reason, we will attempt to process Your renewal for a period up to one hundred eighty (180) days in accordance with our standard renewal practices then in effect (which may be modified from time to time by Africa’s List). Except as otherwise required by applicable law, You agree that Africa’s List will not provide You with any notices prior to each annual renewal payment. Additional List Subscription: If You purchased a subscription other than a Classic, Platinum, or Gold Plan, the initial subscription selected by You is considered Your “primary” subscription. You formerly had to option to purchase access to additional subscriptions through Your membership by using the Additional List feature located on the Website. Membership Renewals: All existing memberships will be renewed at the Membership Fee (as such Membership Fee may be modified as provided above) and will include access to all purchased subscriptions unless You otherwise elect to cancel access to a particular subscription in accordance with the provisions set forth below. Upgrading and Downgrading Plans: If You upgrade Your Plan during the term (e.g., from Classic to Platinum or from Platinum to Gold), You will be purchasing an additional annual subscription. At the time of the upgrade, Your first subscription shall be upgraded to the new Plan, and You agree to pay for the new Plan at that time. Your second subscription shall begin at the expiration of the first subscription. For the sake of clarity, the fee will be the amount of the new Plan at the time You requested the upgrade. If You downgrade Your Plan during the term (e.g., from Platinum to Classic or from Gold to Platinum), You shall receive a refund of the difference between Your current Plan and the new Plan. This applies only to downgrades, not to cancellations. Canceling Your Subscription: If you decide to cancel Your subscription, in order to avoid renewal, Your cancellation request must be received at least 24 hours before your scheduled renewal payment date. You may cancel Your subscription by contacting Africa’s List at memberservices@africaslist.com. Authorization to Update Credit Card Account Information; Account Updater: If the credit card or debit card provided by You to Africa’s List has expired during an attempt to renew Membership Fees pursuant to this Section, You authorize Africa’s List to revise the expiration date and proceed with billing using the same credit or debit card account. In addition, as a convenience to You, Africa’s List contracts with a third-party service that refreshes expired or replaced credit card and debit card numbers with the numbers of any replacement cards so that Your paid Services do not lapse because the credit card or debit card information initially on file with Africa’s List has expired or changed (“Account Updater”). By registering for the Service and receiving a membership, You consent to and authorize Africa’s List to disclose Your credit or debit card information to Account Updater. You further consent to the third party’s use of such information solely in connection with Account Updater. You also consent to Africa’s List receipt and use of updated credit card or debit card account information from Your financial institution in connection with the provision of the Service as provided in this Agreement and the privacy policy. 7. INCENTIVES Africa’s List may, from time to time and in its sole discretion, offer certain products or services as incentives (“Incentives”) to select one of the Membership Plans (e.g., a free Apple tablet or phone for members who select the Gold Plan). Africa’s List is neither the seller nor manufacturer of the Incentives and disclaims any and all liability and warranties of any kind relating to the Incentives, the use of the Incentives, and the tax implications of receiving the Incentives. You agree that You shall not bring any action against Africa’s List relating in any way to the Incentives. In the event that an Incentive is lost, does not operate properly, or is otherwise incorrect, unfit, or unusable in any way, You agree that Africa’s List has no responsibility for replacing the Incentive. 8. ACCOUNT SECURITY Africa’s List will assign You a user ID and a password when You register. Your user ID and password may only be used by You. You are solely responsible for maintaining and protecting the confidentiality of Your user ID and password, and are fully responsible for all activities that occur under Your user ID and password. 9. LIMITED LICENSE TO WEBSITE By agreeing to the terms and conditions of this Agreement, Africa’s List grants You a limited license to access and use the reviews and ratings offered by the Service for Your personal purchase decisions. You acknowledge and agree that You will not access, reproduce, duplicate, copy, sell, re-sell, visit or otherwise exploit for any commercial, educational, or any other non-personal purpose the reviews and ratings and any content, without the express written consent of Africa’s List. 10. SUBMISSIONS OF REVIEWS In order for You to submit Your own reviews and ratings on the Website, You acknowledge and agree that: (a) all of Your reviews and ratings will either be based upon Your actual first-hand experiences with the Service Providers You are reviewing. (b) all of Your reviews and ratings of the Service Providers that You are rating will be accurate, truthful and complete in all respects; (c) You do not work for, own any interest in, or serve on the board of directors of, any of the Service Providers for which You submit reviews and ratings; (d) You do not work for, own any interest in or serve on the board of directors of any competitors of the Service Providers for which You submit reviews and ratings; (e) You are not in any way related (by blood, adoption, marriage, or domestic partnership, if the Service Provider is an individual) to any of the Service Providers for which You submit reviews or ratings; and (f) Your name and review information will be made available to the Service Providers on which You review. 11. DISPUTE RESOLUTION PROCESS If You have a dispute with a Service Provider and an active, qualifying Plan, You may request Africa’s List’s assistance in communicating with that Service Provider about Your desired resolution (the “Dispute Resolution Process” or the “DRP”). You may request to participate in the DRP through our Website or by contacting a member care representative. You then will be requested to complete and return to Africa’s List certain documentation relating to Your complaint. Shortly thereafter, a member of our Dispute Resolution Team will contact You to obtain additional information and understand Your desired resolution. The DRP Team then will contact the Service Provider to explain Your complaint and desired resolution and to ask the Service Provider to respond in writing within a reasonable timeframe. If the Service Provider agrees to Your desired resolution or supplies a counteroffer that You find acceptable, the case is considered resolved, Your review regarding the Service Provider will be removed, and You will have the opportunity to submit updated feedback about Your experience. If the Service Provider responds but does not resolve the matter as described above, Your feedback shall remain unchanged. Your participation in the DRP is at Africa’s List’s sole discretion. We reserve the right to reject Your request to participate for any reason. The DRP is not a legal forum and Africa’s List does not, at any time, become a party to Your dispute with the Service Provider. Africa’s List is neither a mediator nor an arbitrator and does not provide legal advice or assistance. If You believe legal services are necessary or would be helpful to resolve Your dispute with a Service Provider, Africa’s List encourages You to consult with an attorney. Africa’s List does not guarantee that Your participation in the DRP will result in a satisfactory outcome or Your desired resolution. You agree that, by offering the DRP, Africa’s List does not waive any of its disclaimers or limitations of liability, including without limitation those set forth under Sections 14 (Service Providers), 24 (Warranty Disclaimer), and 25 (Limitation of Liability). 12. CONTENT LICENSE Although Africa’s List does not claim ownership of any of the reviews, ratings, communications, information, data, text or other materials You give us (collectively, the “Content”), by providing Content for the Website, You automatically grant, and You represent and warrant that You have the right to grant, to Africa’s List an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute such Content and to prepare derivative works of, or incorporate into other works, such Content, and to grant and to authorize sublicenses (through multiple tiers) of the foregoing. In addition, by providing Africa’s List with Content, You automatically grant us all rights necessary to prohibit the subsequent aggregation, display, copying, duplication, reproduction or exploitation of the Content on our Website by any other party. 13. PUBLICATION AND DISTRIBUTION OF CONTENT Africa’s List does not guarantee the accuracy, integrity, quality or appropriateness of any Content transmitted to or through the Service. You acknowledge that Africa’s List simply acts as a passive conduit and an interactive computer service provider for the publication and distribution of Content and for the publication and distribution of any content posted by Service Providers in response to Content (“Service Provider Content”). You understand that all Content and Service Provider Content posted on, transmitted through or linked through the Service, are the sole responsibility of the person from whom such Content originated. You understand that Africa’s List does not control, and is not responsible for Content or Service Provider Content made available through the Service, and that by using the Service, You may be exposed to Content that is inaccurate, misleading, or offensive. You agree that You must evaluate and make Your own judgment, and bear all risks associated with, the use of any Content and Service Provider Content. You further acknowledge that Africa’s List has no obligation to screen, preview, monitor or approve any Content or Service Provider Content, or Content posted or submitted by any other Africa’s List member or any Service Provider. However, Africa’s List reserves the right to review and delete any Content that, in its sole judgment, violates the terms and conditions of this Agreement. By using the Service, You agree that it is solely YOUR RESPONSIBILITY to evaluate Your risks to bear associated with the use, accuracy, usefulness, completeness or appropriateness of any Content that You submit, receive, access, transmit or otherwise convey through the Service. Under no circumstances will Africa’s List be liable in any way for any Content or Service Provider Content, including, but not limited to, any Content or Service Provider Content that contains any errors, omissions, defamatory statements, or confidential or private information (including, but not limited to, health information) or for any loss or damage of any kind incurred as a result of the use of any Content or Service Provider Content submitted, accessed, transmitted or otherwise conveyed via the Service. You waive the right to bring or assert any claim against Angie’s List relating to Content or Service Provider Content, and release Africa’s List from any and all liability for or relating to any Content or Service Provider Content. 14. SERVICE PROVIDERS Africa’s List does not endorse and is not responsible or liable for any Content, Service Provider Content, data, advertising, products, goods or services available or unavailable from, or through, any Service Providers. You agree that should You use or rely on such Content, Service Provider Content, data, advertisement, products, goods or services, available or unavailable from, or through any Service Provider (which includes, but is not limited to, health care and wellness providers), Africa’s List is not responsible or liable, indirectly or directly, for any damage or loss caused or alleged to be caused by or in connection with such use or reliance. Your dealings with, or participation in promotions of any Service Provider (which includes, but is not limited to, health care and wellness providers), and any other terms, conditions, representations or warranties associated with such dealings, are between You and such Service Provider (which includes, but is not limited to, health care and wellness providers) exclusively and do not involve Africa’s List. You should make whatever investigation or other resources that You deem necessary or appropriate before hiring or engaging Service Providers. You agree that Africa’s List is not responsible for the accessibility or unavailability of any Service Provider or for Your interactions and dealings with them, waive the right to bring or assert any claim against Africa’s List relating to any interactions or dealings with any Service Provider (which includes, but is not limited to, health care and wellness providers), and release Africa’s List from any and all liability for or relating to any interactions or dealings with Service Providers (which includes, but is not limited to, health care and wellness providers). Africa’s List may, in its sole discretion, have criminal and/or financial background checks conducted on certain Service Providers. By having such background checks conducted, AFRICA’S LIST DOES NOT WAIVE ANY OF ITS DISCLAIMER OR LIMITATIONS OF LIABILITY, INCLUDING WITHOUT LIMITATION, THOSE SET FORTH UNDER THIS SECTION, SECTION 24 (WARRANTY DISCLAIMER), OR SECTION 25 (LIMITATION OF LIABILITY). 15. YOUR CONDUCT In connection with Your use of the Service, You represent and warrant that You: (a) are above the age of eighteen (18); (b) will abide by the letter and spirit of the terms and conditions of this Agreement and all applicable local, state, national or international laws; (c) will not use the service in any manner that may be considered by Africa’s List to be unlawful, harassing, libelous, abusive, threatening, obscene, profane, hateful, offensive, harmful, vulgar, distasteful, defamatory, invasive of another person’s privacy or proprietary rights, or racially, ethnically or otherwise objectionable; (d) will submit thorough and thoughtful reviews of the Service Providers You review (for example, submitting a review describing a service contractor as “He/She is great.” without additional commentary is not a thorough and thoughtful review); (e) will not submit content or reviews that comment on other users or the reviews of other users; (f) will not impersonate, or attempt to impersonate, any other person, falsify contact information, misrepresent a relationship with any person or entity, including misrepresenting a relationship with Africa’s List, or otherwise attempt to mislead others as to the identity of the sender or the origin of a review or rating; (g) will not submit reviews that are encrypted or that contain viruses, Trojan horses, worms, time bombs, spiders, cancelbots or other computer programming routines that are intended to damage, interfere with, disrupt, impair, disable or otherwise overburden our Website; (h) will not access, download or copy any information contained on our Website through artificial means (including but not limited to spiders, hacking devices, computer programs, bots or other such means); (i) will not post non-local or otherwise irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure; (j) will not take any action that would undermine the review and rating process under the Service; (k) will not attempt to gain unauthorized access to the Service, other user accounts, or other computer systems or networks connected to the Service; (l) will not use the Service in any manner that infringes, misappropriates or violates any third party’s rights, including, but not limited to, transmitting any material that may infringe, misappropriate or violate a third party’s rights of publicity, contractual rights, fiduciary rights or intellectual property rights; (m) will not use the Service in any way that could interfere with the rights of Africa’s List or the rights of other users of the Service; (n) have sufficient rights in and to all Content that You provide, transmit or otherwise convey to Africa’s List in connection with the Service; (o) agree not to re-sell or assign Your rights or obligations under this Agreement; (p) will not reproduce, duplicate, copy, sell, re-sell or exploit any Content; (q) will not access any Content for any commercial, educational or other purposes not related to Your personal purchasing decisions, the express written consent of Africa’s List, which consent may be withheld by Africa’s List in our discretion; (r) grant us an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute the Content and to prepare derivative works of, or to incorporate such Content into other works, and to grant and to authorize sublicenses of the foregoing; (s) agree not to create an account or use Angie’s List services if Your account previously has been terminated by Africa’s List or if You previously have been banned from using the services; and (t) agree not to: (i) register for more than one account or register for an account on behalf of an individual other than yourself; (ii) impersonate any person or entity, including, but not limited to, Africa’s List personnel, or falsely state or otherwise misrepresent Your affiliation with a person or entity; or (iii) advocate, encourage or assist any third party in doing any of the foregoing activities in this subsection. The content, reviews and ratings that You provide do not reflect the views of Africa’s List, its officers, managers, owners, employees, agents, designees or other users. In addition, Africa’s List retains the right, in its sole discretion, to determine whether or not Your use of the Service is consistent with the terms and conditions of this Agreement. Africa’s List may suspend, restrict or terminate Your use of the Service and to refuse any future use of all or portions of the Service if Your use breaches or fails to comply with any of the terms and conditions of this Agreement. Additionally, Africa’s List may seek any and all other remedies available to it, including: (a) seeking injunctive relief with any court of competent jurisdiction to enjoin any breach or failure to comply with any of the terms and conditions of this Agreement; and/or (b) if damages are ascertainable, seeking damages relating to any breach or failure to comply with any of the terms and conditions of this Agreement. 16. DISCLOSURE OF INFORMATION As Africa’s List continues to develop its business, it might sell or buy other companies or assets or be acquired or have substantially all of its assets acquired by a third party. In such transactions, customer information generally is one of the transferred business assets. You hereby consent to the transfer of Your information as one of the transferred assets and to be used for any purpose allowed under this Agreement. 17. TERM AND TERMINATION The initial term of this Agreement will be defined in Your membership Plan, and will continue for automatic subscription renewals thereafter until termination by either party in accordance with the terms of this Agreement. Africa’s List may, for any reason in its sole discretion, immediately terminate this Agreement, Your account and Your access to the Service. If Africa’s List merely terminates Your account for its convenience and You are not in breach of this Agreement, Africa’s List will refund Your membership fees on a pro rata basis from the date of such termination to the end of the then current term. Termination of Your account will include removal of Your access to all offerings of the Service, deletion of Your password, deletion of all related information and files, may include the deletion of the Content associated with Your account (or any part thereof), and barring Your further use of the Service. 18. MODIFICATION OF TERMS AND CONDITIONS Africa’s List will have the right to modify and restate the terms and conditions of this Agreement, and such modification(s) will be effective immediately upon being posted on our Website (www.africaslist.com). You will receive notice if modifications to the Agreement are made. Africa’s List will make note of the date of the last update to the Agreement on the first page of this Agreement. You are responsible for reviewing these terms and conditions regularly. Your continued use of the Service after such modifications will be deemed to be Your conclusive acceptance of all modifications to this Agreement. If You are dissatisfied as a result of such modification(s), Your only recourse is to immediately discontinue use of the Service. 19. MODIFICATION, LIMITATION AND DISCONTINUANCE OF SERVICE Africa’s List reserves the right at any time to limit access to, modify, change or discontinue the Service with or without notice to You and we shall not be liable to You for any such modification, suspension or discontinuance of the Service. You agree that Africa’s List will not be liable to You or to any third party for any such limitation, modification, change, suspension or discontinuance of the Service. You agree that Africa’s List may establish general practices, policies and limits, which may or may not be published, concerning the use of the Service, including without limitation, the time that reviews and ratings will be retained, the maximum number of reviews and ratings that may be sent from an account, the length of reviews and ratings sent, and the maximum number of times and the maximum duration for which You may access the Service in a given period of time. You agree that Africa’s List has no responsibility or liability for the deletion or failure to store any reviews, ratings and other communications maintained or transmitted by or through the Service. You agree that Africa’s List has the right to change these general practices and limits at any time, in its sole discretion, with or without notice. 20. DELAYS The Service may be subject to limitations, delays and other problems inherent in the use of the Internet and electronic communications. Africa’s List is not responsible for any delays, failures or other damage resulting from such problems. 21. USER FEEDBACK Africa’s List appreciates hearing from You, as well as our other users, and welcomes Your comments regarding our Service. Please be advised, however, that our policy does not permit us to accept or consider creative ideas, suggestions, or materials other than those which we have specifically requested. Although we do value Your feedback on our Service, please be specific in Your comments regarding our services and do not submit creative ideas, suggestions or materials. If, despite our request, You send us creative suggestions, ideas, drawings, concepts or other information (collectively, the “Submissions”), such Submissions will be the property of Africa’s List. In addition, none of the Submissions will be subject to any obligations of confidentiality and Africa’s List will not be liable for any future use or disclosure of such Submissions. 22. COPYRIGHT MATERIALS Aside from user-submitted Content and Service Provider Content, all other materials and other information on the Website, including, but not limited to, all text, graphics, logos, icons, images, audio clips, downloads, data compilations and software (collectively, the “Copyright Materials”) are the exclusive property of Africa’s List and/or its licensors and are protected by all United States and international copyright laws. 23. WARRANTY DISCLAIMER You understand and agree that THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THAT AFRICA’S LIST ASSUMES NO RESPONSIBILITY OR LIABILITY FOR THE TIMELINESS, DELETION OF CONTENT OR FAILURE BY THE SERVICE. AFRICA’S LIST EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR ANY WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (D) ANY CONTENT OR INFORMATION YOU PROVIDE OR AFRICA’S LIST COLLECTS WILL NOT BE DISCLOSED OR (E) ANY ERRORS IN ANY SERVICE WILL BE CORRECTED. YOU AGREE THAT USE OF THE SERVICE AND THE WEBSITE IS AT YOUR OWN RISK. In some jurisdictions, disclaimers of implied warranties are not permitted. In such jurisdictions, some of the foregoing disclaimers may not apply to You as they relate to implied warranties. 24. LIMITATION OF LIABILITY YOU EXPRESSLY UNDERSTAND AND AGREE THAT AFRICA’S LIST WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF AFRICA’S LIST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) (COLLECTIVELY, “DAMAGES”), RESULTING FROM: (A) THE USE OR INABILITY TO USE THE SERVICE; (B) THE COST OF ANY GOODS AND/OR SERVICES PURCHASED OR OBTAINED AS A RESULT OF THE USE OF THE SERVICE; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION OR CONTENT; (D) CONTENT YOU SUBMIT, RECEIVE, ACCESS, TRANSMIT OR OTHERWISE CONVEY THROUGH THE SERVICE; (E) STATEMENTS OR CONDUCT OF ANY SERVICE PROVIDERS OR OTHER THIRD PARTY THROUGH THE SERVICE; (F) ANY OTHER MATTER RELATING TO THE SERVICE; (G) ANY BREACH OF THIS AGREEMENT BY AFRICA’S LIST OR THE FAILURE OF AFRICA’S LIST TO PROVIDE THE SERVICE UNDER THIS AGREEMENT OR (H) ANY OTHER DEALINGS OR INTERACTIONS YOU HAVE WITH ANY SERVICE PROVIDERS (OR ANY OF THEIR REPRESENTATIVES OR AGENTS). THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to You. You understand and agree that Your unlimited access to the Content on the Website represents a substantial portion of the value You receive from Your Africa’s List’s membership fee. THEREFORE, TO THE EXTENT AFRICA’S LIST IS FOUND LIABLE FOR ANYTHING RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICE, AFRICA’S LIST’S LIABILITY FOR DAMAGES WILL NOT EXCEED THE EQUIVALENT OF ONE (1) MONTH OF MEMBERSHIP FEES (IF MEMBERSHIP FEES ARE PAID ON AN OTHER THAN MONTHLY BASIS IT WILL BE THE PRORATED VALUE OF MEMBERSHIP FEES OVER A ONE (1) MONTH PERIOD). YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT AFRICA’S LIST CONTRACTS WITH A THIRD PARTY TO PROCESS YOUR PAYMENT OF MEMBERSHIP FEES TO AFRICA’S LIST THROUGH THE USE OF A CREDIT CARD (A “CREDIT CARD PROCESSOR”). YOU UNDERSTAND AND AGREE THAT NEITHER A CREDIT CARD PROCESSOR NOR ANY OTHER PARTY INVOLVED IN THE CREDIT CARD PROCESSING PROCESS FOR AFRICA’S LIST, INCLUDING, BUT NOT LIMITED TO, THE COMPANY ISSUING THE CREDIT CARD TO YOU AND THE MERCHANT BANK (COLLECTIVELY, THE “RELEASED PARTIES”) SHALL BE LIABLE FOR ANY DAMAGES (AS DEFINED HEREIN AND SUBJECT TO THE LIMITATIONS SET FORTH IN THIS SECTION SUFFERED BY YOU AS A RESULT OF THE FAILURE OF AFRICA’S LIST TO PROVIDE SERVICES TO YOU UNDER THIS AGREEMENT OR ANY BREACH OF THIS AGREEMENT BY AFRICA’S LIST. YOU HEREBY RELEASE EACH OF THE RELEASED PARTIES FROM ANY AND ALL DAMAGES YOU MAY SUFFER AS A RESULT OF THE FAILURE OF AFRICA’S LIST TO PROVIDE SERVICES TO YOU UNDER THIS AGREEMENT OR ANY BREACH OF THIS AGREEMENT BY AFRICA’S LIST. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS EACH OF THE RELEASED PARTIES FOR ANY AND ALL DAMAGES IT MAY SUFFER AS A RESULT OF YOUR BREACH OF THIS SECTION. YOU HEREBY UNDERSTAND AND AGREE THAT AFRICA’S LIST SHALL BE SOLELY LIABLE FOR THE PAYMENT OF ANY DAMAGES TO YOU UNDER THIS AGREEMENT. 25. INDEMNIFICATION You agree to indemnify, defend and hold harmless Africa’s List, its officers, managers, owners, employees, agents, designees, users, successors, assigns, service providers and suppliers from and against all losses, liabilities, expenses, damages, claims, demands and costs, including reasonable attorneys’ fees and court costs due to or arising from: (a) any violation of this Agreement by You; (b) the inaccurate or untruthful Content or other information provided by You to Africa’s List or that You submit, transmit or otherwise make available through the Service; or (c) any intentional or willful violation of any rights of another or harm You may have caused to another. Africa’s List will have sole control of the defense of any such damage or claim. 26. BREACH OF AGREEMENT AND LIQUIDATED DAMAGES You understand and agree that, because damages are often difficult to calculate, if it becomes necessary for Africa’s List to pursue legal action to enforce the terms and conditions of this Agreement, You will be liable to pay us the following amounts as liquidated damages, which You accept as reasonable estimates of Africa’s List’s damages for the specified breaches of this Agreement: (a) If You post Content in violation of this Agreement, You agree to promptly pay Africa’s List One Thousand Dollars ($500) for each item of Content posted in violation of this Agreement. We may (but shall not be required to) to issue You a warning before assessing damages. (b) If You display, copy, duplicate, reproduce, sell, re-sell or exploit for any purpose any Content in violation of this Agreement, You agree to pay One Thousand Dollars ($555) for each item of Content displayed, copied, duplicated, reproduced, sold, re-sold or exploited in violation of this Agreement (c) If You use computer programming routines that are intended to aggregate records or reviews from the Service or otherwise damage, interfere with, disrupt, impair, disable or otherwise overburden our Website, You agree to pay One Hundred Dollars ($200) for each review or record that is aggregated, disrupted, damaged or otherwise affected by You. (d) Except as set forth in the foregoing subsections (a) through (c), inclusive, You agree to pay the actual damages suffered by Africa’s List, including, but not limited to attorneys’ fees and court costs, to the extent such actual damages can be reasonably calculated. Notwithstanding any other provision of this Agreement, we reserve the right to seek the remedy of specific performance of any term contained herein, or a preliminary or permanent injunction against the breach of any such term or in aid of the exercise of any power granted in this Agreement, or any combination thereof. 27. NOTICE You agree that Africa’s List may communicate any notices to You under this Agreement, through electronic mail, regular mail or posting the notices on the Website. All notices to Africa’s List will be provided by either sending: (i) an email to memberservices@africaslist.com. Such notices will be deemed delivered upon the earlier of the verification of delivery. 28. ENTIRE AGREEMENT This Agreement governs Your use of the Service and constitutes the entire agreement between You and Africa’s List. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Africa’s List regarding the subject matter contained in this Agreement. Additional terms and conditions may exist between You and third parties, including but not limited to, Service Providers and others. You represent and warrant that those third party agreements do not interfere with Your obligations and duties to Africa’s List under this Agreement. 29. PROVISIONS REMAINING IN EFFECT In the event Your membership with Africa’s List is terminated or lapses or You are no longer a user of Africa’s List, certain provisions of this Agreement will continue to remain in effect, including, but not limited to, Sections 12, 14, 15, 17 and 23 through 29. 30. MISCELLANEOUS This Agreement may not be re-sold or assigned by You. If You assign, or try to assign, this Agreement, such assignment or attempted assignment will be void and unenforceable. It will not be considered a waiver of Africa’s List’s rights if Africa’s List fails to enforce any of the terms or conditions of this Agreement against You. In the event a court finds a provision in this Agreement to not be valid, You and Africa’s List agree that such court should incorporate a similar provision that would be considered valid, with all other provisions remaining valid in the Agreement. No joint venture, partnership, employment or agency relationship exists between You and Africa’s List as a result of this Agreement or use of the Service. You acknowledge and agree that each of the Released Parties shall be an intended third party beneficiary of this Agreement. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THE SERVICE. BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS OF THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

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